Track your online visitors in real time
The surveillance tool allows you to monitor client navigation in real time and identifies users with high added value.
Anticipate your clients’ intentions and personalize the client approach.
Online prospects alerts
The behavioral targeting engine integrated into the live chat allows you to identify users with high added value in real time. Prospects are ranked based on the filters completed (red squares). .
Identify your online users and personalize customer support. Every internet user has his own identifier related to his IP address. The visitor's data sheet can be improved with your comments, location, and third-party data.
Pages visited by your users
Track your users’ browsing in real-time and understand tendencies. In addition to the current page, you can also see the pages viewed since the first visit to your website.
See the client’s chat history directly on the traffic page (tracking page). This datas allow you to understand the client’s problems and reduce the processing time for their requests.