An immediate and predictive solution that connects people

Watcheezy helps you convert more visitors into buyers


User tracking

Even before chatting, you can view visitors’ profiles in real time, (see their browsing history, the products in their cart, etc.)

Prospect targeting

Target high added value customers in real time, based on behavioral filters you’ve defined.

Prospect identification

Identify the hottest customers that you should follow up with as a priority in real-time, based on their scores.

Proactive chat

Based on their browsing behavior, offer your targeted users the opportunity to start a discussion by live chat in real time.

Click to chat

Chat with your users in real time. The chat window is offered either to all your visitors, or only to targeted ones.

Web call back

Turn your traffic into calls. Your users leave their phone number and are called back immediately for free.

Reporting and analytics

The statistics provide detailed reports on previous chats, agents’ activities and the ROI.

A unified backoffice

Guarantee support across various channels (chat, phone, email) using the same backoffice. The visitor’s profile is upgraded by your notes and comments.

Design

Adapt the chat window to your website: your agent’s picture, the page placement, the colors, the messages, and much more.

Security

Gain access to a highly productive technology, a secured backoffice and https from anywhere

Multichannel - Multisupport

Watcheezy monitors all your visitors, whether they’re using the Web, tablets or mobiles…

API

Connect Watcheezy to other tools used by your company to meet your specific needs.