average basket value
decreasing of contact cost
Manage your client engagement
In just a few minutes, you can steer the behavior of a visitor by creating a personalized targeting campaign. Set a goal, target your clientele and adapt your engagement strategy. Depending on his browsing behavior, the user receives an invitation to talk via proactive live chat or a customized marketing push.
For example, to promote additional sales, you can target users who have 3 items in their cart, or users with a basket over €100, or users who have visited various product pages on your website, etc.
Watcheezy identifies high potential visitors and sends them a personalized invitation to chat. Customer engagement is instantaneous and efficient.
Features of Watcheezy's click-to-chat
Trigger the sending of an invitation to talk with targeted users via live chat.
Pre-program sentences and combine efficiency with processing speed.
Transfer the chat to the service or the staff member concerned with a single click.
Personalize the design (size, color, position, etc.) and the conditions for the appearance of the chat box.
Access your chat history and optimize the quality of your answers.
Measure customer satisfaction after a chat.